Beyond the Trade Counter: Edge’s Commitment to Customer-led Service

Beyond the Trade Counter: Edge’s Commitment to Customer-led Service

Edge Building Products is a supplier of low maintenance uPVC and aluminium building and glazing products in the South East. At the heart of the Edge ethos is a commitment to genuinely caring about the trades they work with.

They have set themselves apart by offering customer-led service, including bespoke pricing, ongoing customer support after delivery and exceptional product knowledge across all departments. The impressive stock of high-quality, low maintenance building supplies at Edge supports local trades to work faster, build better, and complete projects with confidence. Whether a customer specialises in seasonal fixes and repair work or full-scale renovations and builds, Edge is a reliable building supplies partner for glazing installers and contractors.

 

Edge is a family run company, with multiple generations working together to keep this business functioning at its best. With strong teams across the three trade counters in Chichester, Horsham and Croydon, Edge have been steadily building an ‘Excellent’ rating on Trustpilot based on trust and exceptional quality. One 5-star review notes that “Edge has been our go-to provider for windows, doors, guttering and more across all of our construction projects and we couldn’t be more impressed with the level of service they consistently deliver.”  Combining reliable and friendly customer service with unparalleled stock holdings allows Edge to not only meet customer expectations but often exceed them.

With a fleet of Orange Edge vans across the South East, customers know that their 5m window trims, PVC roofline, guttering and more will arrive safely and the next working day. Edge’s delivery area spans from RG postcodes, down to SO and PO, across to BN, then up to GU, TN, RH, KT and CR.  If ordering out-of-area, the warehouse team will cut 5m lengths down to 2.5m to ensure the product can be safely delivered by courier. What’s more, the customer service team are on hand from the point of ordering, all the way to delivery to ensure the products arrive as expected.

Exciting things are happening this year at Edge Building Products. So far, they have already established two new product lines: NatureClad Cladding and Acoustic Wall Panels. Plus, this year they will be celebrating their 15th anniversary from September to November with brand-new offers and giveaways. There has never been a better time to set up an Edge Trade Account to start enjoying trade pricing without compromising on service or products.

edgebp.co.uk