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Customer First Approach Ensures Record Sales

Supplying a wide range of building products manufactured by brands like Swish, Origin, Liniar, Soudal, Smart Aluminium Systems and Freefoam Building Products, Edge Building Products managed to enjoy record sales last year and is set to achieve even more impressive growth in 2021.
 
As one of the suppliers of low maintenance building products in the South East; a vast range of in-stock window trims, along with a bespoke colour match service sets this growing business aside from its competition.
 
Unlike larger, corporate retailers, Edge recognises the value of a more personal service. Not only do customers enjoy the benefit of 25 years’ experience and the kind of service only a family-run business can offer, they can also enjoy a premium trade counter experience including free hot drinks in branch.
 
Established in 1995, the business has always adopted a customer first approach, which can still be seen at every stage of the purchase journey today. From highly experienced trade counter staff, who go out of their way to ensure customers get everything they need for the job, right through to a friendly and very knowledgeable customer service team who work quickly and efficiently to get orders processed accurately. This business really understands the value of happy customers; and explains why Edge gets many of its new customers through referral and word of mouth. 
 
With the home improvement market booming and the business looking forward to expanding its customer proposition into loyalty rewards, this is a business to keep an eye on in 2021 and beyond.
 
Edge has trade counters in Horsham, Chichester and Croydon and holds one of the broadest ranges of window fitting supplies including trims, boards, cills, glazing tools, and project essentials like sealants, fixings and flashings.
 

 

 


 


 

 

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